How We Treat Account And Wallet Data
We keep one written policy and apply it the same way whether you open vk8apk on Android or in a mobile browser. When you register, we record the mobile number you used, your name as it matches your wallet, and the device and browser strings your
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phone sends with each login. When you move money through bKash, Nagad or Rocket, we store the transaction reference and the amount so your account wallet and our ledger agree. We never ask for your wallet PIN, and no one on our staff should either. Cookie
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data splits into two groups: the ones that keep you signed in and remember your language setting, and analytics that show which screens people leave. You can clear the second group in your browser without breaking the first. Retention follows a plain rule — transaction records
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stay while accounting and dispute handling need them, and marketing preferences drop away once you close the account. Access is limited to the teams that need it: payments, support, and the engineers chasing a fault. Rules differ by country, so whether you can hold an account
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and what data we may keep depends on your local law and eligible regions — confirm that before you register. If you want a copy of what we hold, the contact routes on this page reach a person.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.